Customer Care

Returns & Exchanges

Return eligibility, final-sale notes, and what to include when starting a support request.

Return window

Unworn, unwashed items with original packaging may be eligible for return review within the stated return window.

Final sale

Launch promo packs, marked final sale items, and hygiene-sensitive items may not be returnable.

Start a request

Use the contact page with your order number, item name, and reason for return or exchange.